- Shipping Charges are mostly accurate but we are dependent on the service providers to give us the best possible rates to users. If there are any discrepancies identified while physically shipping the packages, the differential charges are charged to the customer. Customer will be notified via text/email. If for any reason the shipping charges charged are more than the actual cost and it is over 10% of the actual shipping cost, we will either provide a store credit or discount coupon for that amount to the customer.
2. Please read thru Returns and Refunds Policy before ordering. It can be found in the below link https://kreativeeyehome.com/returns-and-refunds-policy/
3. We will try do a price match with most of the stores or online stores for the same item (like same manfacturer or same item). However, there are very few situations where we cannot price match. For us to do the price match, we need the store to have item in stock in your area or online and ready to ship. The criteria for price match will be product price + Shipping cost.
4. Orders placed can be cancelled until a shipping label is generated. Pick up orders can be cancelled by calling the customer support at +1-469-476-0339.
Please keep an eye on this page, we might update the terms and conditions frequently. No notifications are sent for the updates, so request all to review Terms and Conditions before every purchase.